Veterans Journal: VA’s town hall events seek feedback on benefits, health care

Providence Journal:  Secretary of Veterans Affairs Robert McDonald has directed all Veterans Affairs health-care and benefits facilities to continue holding quarterly town-hall-style events to improve communication with veterans nationwide.

“Every one of our medical centers and regional benefits offices held town hall meetings around the country in August and September, but we have more listening to do to better serve veterans and their families,” McDonald said. “As part of our ‘Road to Veterans Day,’ VA is taking a hard look at everything we do in order to reorganize the department around the needs of veterans. Direct feedback from veterans, employees and stakeholders is an important component of that ‘roadmap’ and key to improving our services and operations.”  Read full article here: