The front lines of care for our veterans

By Meredith Ludlow: If Congress and VA are truly committed to changing the paradigm of veteran care, families need to be front and center. Goals and metrics on family-centered programs should be incorporated into VA’s strategic plan and monitored for performance. Last year’s VA Performance and Accountability Report contained nine pages on burial service metrics, but none on family-focused programs. For veteran families like mine it’s about the quality of care while our veterans are alive, not the quality of the headstone when they die. Read article here: