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New VA secretary promises veterans better customer service and more medical options

In his first public speech since taking over the Department of Veterans Affairs, VA Secretary Robert Wilkie on Wednesday reiterated his promises to push that bureaucracy towards more customer-friendly practices and more flexible access for beneficiaries.  “VA exists to make life easier for veterans,” he told a crowd of veterans at the AMVETS annual convention in Orlando, Florida. “So my prime directive is customer service. When a veteran comes in to VA, it is not up to him to get VA to say ‘yes.’ It is up to VA to give the veteran tools.”  By Leo Shane III.  Read more here http://www.militarytimes.com/veterans/2018/08/08/new-va-secretary-promises-veterans-better-customer-service-and-more-medical-options/

Andrew Finkelstein

Mr. Finkelstein is the Managing Partner of Finkelstein & Partners, LLP. He has become a noted consumer activist through his representation of injured individuals against corporate wrongdoers and irresponsible parties. An accomplished litigator, Mr. Finkelstein has represented Plaintiffs in wrongful death and catastrophic personal injury cases. He has successfully handled dozens of multi-million dollar cases.